We communicate to understand and be understood. Love and compassion come from understanding, and conflict from misunderstanding. Due to its urgent nature, anger makes communication difficult. Acknowledge the pain and problems in the lives of others.
1. Seek to Understand their Suffering.
“Seek to understand before being understood” – Stephen Covey.
Communication requires cooperation. By understanding their pain, you allow them to have the compassion to understand your suffering.
2. Tell the Truth
Do not lie. Lies erode trust — Essential for any strong relationship. Lying also displays a lack of respect by insulting the intelligence of the listener.
3. Use Peaceful Language
Using insulting, violent words, cruel speech, verbal abuse, and or condemnation will make your listener defensive or offensive instead of open.
4. Speak the Language of the World.
Keep language simple and speak in a way that they will understand. Sometimes One must speak in diverse ways for diverse people. By understanding where they come from, you can better communicate with them.
5. Diagnose then Prescribe
To diagnose someone’s problem, we must listen and sometimes even ask questions. By prescribing before diagnosis, we make our listener feel unheard and unimportant.
6. Help them Understand
Sometimes pride can prevent us from being open for fear of being misunderstood.